Service & Support, for websites and systems
Our service doesn't stop at the launch of a website or web application. After the launch we provide Support, Updates, Maintenance, Marketing and Back-Ups for websites and systems. We aim for top customer satisfaction and our believe is that for a website this is measured over a period of a minimum of one year after the "Launch". After this period we have achieved high customer satisfaction and 100% renewal.
Support
Support through email and telephone during work days, from 9.00 to 18.00 o’clock.
Furthermore a call back option on this website, in which you can choose at what moment and on what number you want a free call back.
Updates
Updates and patching of the CMS and the components, modules and plug-ins used on the website to ensure the website is running the latest, most stable and secure versions.
Maintenance
We do a content layout scan of your website once a month to maintain the layout and style of your website. Clients can also mail-in new content and we will publish it for them.
Marketing
Newsletter service, SEO scans (Search Engine, Optimization ), client access to analytics website traffic, google webmaster tools connection and site map update.
Back-ups
Monthly back-ups of the website and database with a back up history up to four month.